Buyside is hiring a Business Analyst to join our Onboarding & Implementations team. This position’s daily responsibilities will include configuring the system for client onboardings, gathering requirements, creating documentation and implementing technology solutions to ensure the Data Integrations team is achieving its goals.  Additionally, this role will work cross-functionally to help other departments (Customer Success, Customer Support, Engineering) on projects to which they’ve been assigned.

Your Key Responsibilities

  • Configuring accounts during onboarding to clients specifications
  • Loading/editing images and logos into the system for clients
  • Gather and write requirements for developers to work on new account onboardings, system enhancements and issues
  • Perform quality assurance on applications, database, and API endpoints
  • Review / research potential data integrations by reviewing vendor documentation
  • Prioritize initiatives based on business needs and requirements.
  • Monitor deliverables and ensure timely completion of tickets / projects.
  • Work with clients to obtain desired system design requirements and update software to match preferences
  • Research system issues submitted by Customer Support and/or clients
  • Assist in the maintenance and continued development of company’s Salesforce instance

Desired Qualifications & Experience

  • Working knowledge of SQL
  • HTML and CSS knowledge is a plus
  • Problem Solving
  • Attention to detail
  • Excellent planning, organizational, and time management skills.
  • Strong interpersonal skills with a customer service mentality
  • Competency in Microsoft Office/G Suite, specifically spreadsheet technology
  • Ability to communicate effectively between subject matter experts and developers to ensure accurate translation of business needs to implementation efforts
  • Ability to work independently and in a team environment

You report to: Director, Data Integrations

About the Buyside Team

Buyside is a data science & marketing company on a mission to help real estate brokerages profit from their largest untapped asset: big data. Buyside works by capturing a broker’s buyer data in real time, transforming it into actionable insights and intelligent marketing tools that generate new seller leads, win more listings, and close more transaction sides in-house. 

To apply, please send your resume and cover letter to careers@getbuyside.com

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